NDC is committed to protecting and respecting individuals’ privacy. This policy explains how NDC processes the personal data we receive from individuals and organisations. By engaging with NDC, you agree to the terms of this policy.
NDC provides services to children and adults. If you are under the age of 18 years, you should speak to a caregiver before sending us any personal data.
The term ‘processing’ refers to collecting, recording, storing, using, analysing, combining, disclosing or destroying data.
NDC is a registered company limited by guarantee Neurodevelopmental Consultants Clinic LTD, Company Number 15143151 (Registered in England and Wales) in accordance with the Data Protection Act 2018.
This policy applies to all personal data processed by NDC .
We provide services on behalf of NDC.
We make content available through social media channels. Counselling sessions and online meetings may be conducted using third-party systems, such as Microsoft Teams or Zoom.
NDC only processes the minimum amount of personal data necessary for service delivery, professional practice and organisational management, in accordance with data protection legislation. Our Information Governance framework of policies explains how personal data is protected and how long it is kept before being destroyed.
All personal data processed by NDC is collected under at least one of the Data Protection Act 2018’s lawful bases. We use the following lawful bases:
a. Consent
You have given informed consent for NDC to process your personal data for a specific purpose. You may choose to subscribe to receive regular email newsletters by providing your email address voluntarily. Consent may be withdrawn at any time by clicking the ‘unsubscribe’ link or by contacting us.
b. Contract
Processing your personal data is necessary for NDC to perform a contract to which you are a party or because you have asked NDC to take specific steps before entering into a contract.
c. Legal Obligation
Processing your personal data is necessary for NDC to comply with the law. For instance, our HR staff must verify your identity documents to ensure you have the right to work in the UK before we make a job offer.
d. Vital Interests
Processing your personal data is necessary for NDC to protect someone’s life. For example, contacting emergency services in exceptional circumstances when staff consider there will be a risk of serious harm to self or another person.
e. Legitimate Interests
Processing your personal data is necessary for NDC ’s legitimate interests. For instance, to help achieve our mission, supporters raise funds for NDC. We may process supporters’ personal data so we can invite them to participate in similar kinds of fundraising activities in the future. Our legitimate interests will always be balanced against your reasonable expectations of privacy.
You may choose to provide your personal data to NDC via our websites; social media; email; referral and application forms; written correspondence; voice calls; online meetings; and in person conversations.
You provide personal data when you:
All personal information will be stored within your personal profile once you register on the website and make an account.
NDC ’s online services may collect personal data temporarily for technical reasons, to keep them operational.
NDC may collect your name, address, email address, date of birth, phone number and other personal data you provide voluntarily. In certain circumstances, NDC will be legally obligated to collect and process special category data, to protect vulnerable adults and children.
NDC may process your personal data to:
NDC keeps your personal data in accordance with our Information Governance framework policies. In most cases, this is for no longer than is necessary for the purpose(s) it was collected. You can choose to withdraw your consent at any time, but NDC may need to retain some personal data for legal, contractual, or regulatory reasons.
NDC will never sell personal data.
We use third-party data processors to support our organisation’s work and help us to provide services, for example to enable NDC staff to send email messages or pay staff salaries. Non-disclosure agreements and contracts have been put in place to ensure they do not share personal data with anyone, apart from us. Data processors must process the data securely and retain it according to NDC’s retention schedules. Please note that NDC may use email automation for external email distribution.
Individuals have the right to request a copy of their personal data. If you would like a copy of some or all your personal data, please email or write to us.NDC wants all personal data to be accurate and up-to-date. You can ask us to correct personal data you think is inaccurate. You can also ask us to stop using your personal data, except in situations where NDC needs to retain information for legal, contractual or regulatory reasons.
The laws concerning data protection and privacy continue to evolve. This policy will be updated to incorporate changes to the Data Protection Act and related legislation as they occur.
If you are unsatisfied with how we have used your personal data, we want to hear from you. Guidance on the complaints process can be found on our website at https://www.ndcclinic.com/contact-us/.
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